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Spotlight: Newtown Answering Service

Overcoming staff shortages in a post-pandemic world

All business sizes today are facing challenges staffing their business.

Whether you’re a restaurant, property management firm, or a HVAC business, finding workers has become very difficult and it is not getting any easier.

To make matters worse inflation is on the rise which will cause the cost of labor to rise as well.

With the low number of workers and the cost of labor increasing, many small to medium business will find themselves in a tough situation.

While the labor shortage may not have been caused by the pandemic, it was definitely worsened by it, with businesses forced to reduce their services or temporarily shut down operations all together.

As businesses start to reopen and get back to normal, the job market is unable to keep pace with the sudden increase in demand, especially given that many workers may have found new jobs.

In this challenging environment, company leaders are having to make difficult decisions to deal with the situation, from cutting production or services and/or raising prices to continue operating. There are solutions to help business overcome this labor shortage.

One such solution is utilizing an answering service.

What is an answering service?

To put it simply, an answering service is a service that can handle inbound business communications for a wide variety of businesses.

Communications can include answering calls, replying to text messages, responding to emails, transferring calls, etc.

This is fascinating because the phrase ‘Answering Service’, taken at face value, would only reference the ability to answer calls, when in fact an answering service does much more than that!

As an on-demand service, available 24/7/365, businesses can choose when the answering services is or is not answering their calls.

Newtown Answering Service is one such service that has been serving the Bucks County community for over 50 years.

With plans starting at just $49.00 they could be the solution to your staffing needs. Contact them to learn how they can be the solution you’re looking for.

Call 215-752-5050 or email: Office@NewtownAnswering.com.

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