SBA Relocates Disaster Loan Outreach Center From Lower Bucks Government Services Center to Bucks County Free Library

    The U.S. Small Business Administration (SBA) announced today the relocation of its Disaster Loan Outreach Center (DLOC) in Bucks County, Pennsylvania to help families and survivors impacted by the flash flooding on July 12, 2021. The DLOC will cease operations at The Lower Bucks Government Services Center at 7321 New Falls Road at 6:00pm on Aug. 3rd, and reopen at 9:00am on Wednesday, Aug. 4th at the Bucks County Free Library at 7311 New Falls Road, Levittown, PA 19055.

    The declaration covers the primary counties of Bucks, Philadelphia, and Tioga in Pennsylvania; and the adjacent counties of Bradford, Delaware, Lehigh, Lycoming, Montgomery, Northampton and Potter in Pennsylvania; Burlington, Camden, Gloucester, Hunterdon, Mercer and Warren in New Jersey; and Chemung and Steuben in New York.

    In accordance with precautions for COVID-19, the SBA established protocols to help protect the health and safety of the public. Visitors to the Centers are encouraged to wear a face mask. The Centers are located as indicated below and will operate until further notice.

    Virtual DLOC
    Virtual customer support representatives are available to help applicants who cannot come to the DLOC to complete the online application during these hours:
    Open: Monday – Sunday (7 days/week)
    Hours: 8 a.m. – 8 p.m. EDT
    Phone: (800) 659-2955

    Customer Service Representatives will be available at the DLOCs to answer questions about the disaster loan program and help individuals complete their applications. Due to the ongoing COVID-19 pandemic, the SBA has established protocols to help protect the health and safety of the public. All visitors to the DLOC are encouraged to wear a face mask.

    For small businesses, small agricultural cooperatives, small businesses engaged in aquaculture and most private nonprofit organizations, the SBA offers Economic Injury Disaster Loans to help meet working capital needs caused by the disaster. Economic Injury Disaster Loan assistance is available regardless of whether the business suffered any physical property damage.

    “Loans up to $200,000 are available to homeowners to repair or replace damaged or destroyed real estate. Homeowners and renters are eligible for loans up to $40,000 to repair or replace damaged or destroyed personal property.

    Applicants may be eligible for a loan amount increase up to 20 percent of their physical damages, as verified by the SBA for mitigation purposes. Eligible mitigation improvements may include a safe room or storm shelter, sump pump, French drain or retaining wall to help protect property and occupants from future damage caused by a similar disaster.

    Interest rates are as low as 2.88 percent for businesses, 2 percent for nonprofit organizations, and 1.625 percent for homeowners and renters, with terms up to 30 years. Loan amounts and terms are set by the SBA and are based on each applicant’s financial condition.

    Applicants may apply online using the Electronic Loan Application (ELA) via SBA’s secure website at and should apply under SBA declaration # 17054, not for the COVID-19 incident.

    Disaster loan information and application forms may also be obtained by calling the SBA’s Customer Service Center at 800-659-2955 (800-877-8339 for the deaf and hard-of-hearing) or by emailing Loan applications may be downloaded at

    Completed applications should be returned to the center or mailed to: U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155.

    The filing deadline to return applications for physical property damage is Sept. 27, 2021. The deadline to return economic injury applications is April 29, 2022.

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