Spotlight: Family Service has a way you can help others from home

    While the physical health effects of the COVID-19 pandemic have been widely reported, the impact that it has had on mental health has been similarly disastrous and even deadly.

    Fear and prolonged isolation have taken a very real toll on health and wellness, right at a time when leaving the house to find help can be a risk in itself.

    For some, this can even lead to thoughts of suicide when they can’t see a way out.

    Fortunately for those in this situation, Family Service has a number to call for help.

    Each day, Family Service receives calls from people in distress via its CONTACT Helpline (215-355-6000) and the National Suicide Prevention Lifeline (1-800-273-TALK). Trained staff and volunteers answer these calls for help and ultimately save lives.

    Of the nearly 1,800 calls that Family Service receives each month, some are from people with suicidal thoughts but others are callers struggling with depression or anxiety who don’t know where to turn for help. And others are simply looking for someone to listen.

    Currently, Family Service is recruiting for the next class of listening volunteers for these helplines. Volunteers give a minimum of 8 hours a month answering phones either in a call center or remotely from home.

    The next series of training classes will take place virtually on Wednesdays from February 10th through March 2nd from 1:00 to 4:00pm. Volunteers are expected to attend all training sessions. To register for training, contact You can also complete the online application at Please register by February 1st, 2021.

    If you are having thoughts of suicide, please call the National Suicide Prevention Lifeline (1-800-273-TALK). You are not alone. Confidential help is available for free, 24 hours every day.

    Family Service Association of Bucks County is a nonprofit social service organization with locations throughout Bucks County.

    Family Service’s mission is to listen, care and help. Every day.

    Since 1953, Family Service has been improving the lives of individuals, children and families, doing whatever it takes to help them overcome obstacles and reach their full potential.

    Visit to donate, volunteer or learn more about how Family Service helped nearly 30,000 children, teens and adults last year.

    PHOTO CAP: Family Service staff and volunteers answer calls from the National Suicide Prevention Lifeline (1-800-273-TALK). Volunteer listeners are needed to help answer calls and ultimately save lives.

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