Each and every day, Family Service Association of Bucks County receives calls from people in distress via their CONTACT Helpline and the National Suicide Prevention Lifeline. A few weeks ago, a man was walking along the road feeling suicidal, and he was planning to jump in front of a car. As a final thought, he called the Lifeline and a volunteer listener answered the phone.
The volunteer kept the man on the line and simultaneously contacted emergency responders who were able to find the suicidal man based on the location and description provided by the volunteer. A life was saved that day thanks to the volunteer listener.