submitted by Bucks County Consumer Protection Agency
Q: I received a call earlier this week from a man with a heavy accent claiming to be from one of the large computer companies. He told me that my computer was at risk for intrusions from viruses and spyware. Then he offered to remotely access my computer and install a new antivirus program to protect my computer.
He asked me for my credit card information so the company could charge my card for the software. Unfortunately I gave it to them because everything seemed legitimate while I was on the phone with them. I let them access my computer and install the new program but now my computer doesn’t work at all.