by June Portnoy
Many people envision a bank as a cold, all-business operation with marble walls and a bank president you’ll never see, let alone talk to in person. And forget about having your call answered by a live person!
In contrast, Hatboro Federal Savings offers a warm, friendly environment with an accessible bank president on-site, as well as the conveniences of telephone banking, online banking and bill pay, and the worldwide Allpoint ATM network. During business hours, your calls will be answered immediately by a human voice without dealing with an automated phone line.
“Our primary focus is to provide exemplary service to families and residents in the communities that we serve,” says Joe J. Tyron, Jr., bank president and CEO.
Joe started working at this bank in 1970 as a teller, and ovimer the years has held practically every position. Hatboro Federal’s Senior Vice President Connie Wood has been with the bank since 1959, and together they have more than 100 years of dedicated service to this institution.
“Very few banks offer clients and customers the opportunity to come in and talk with the president and senior management, but I’m based in our Hatboro headquarters with an office visible to anyone passing by,” says Joe. “I’m here to greet you, answer your questions, and will go to our other branches to meet with you if that’s more convenient.”
Hatboro Federal, established 73 years ago, has branches in Hatboro, Warminster and Warrington. Four years ago the bank opened its newest branch in Jamison. The Jamison branch has a unique appearance from its other offices, resembling a classic Colonial Williamsburg style that you would see around Independence Hall. All four locations offer the same welcoming feel with the Warrington branch including a museum room with antiques from the early 1800s.
“When you walk into our lobby, you’ll feel like you’re walking into someone’s home,” says Joe. “We want folks to feel comfortable here.”
There is minimal turnover of staff at Hatboro Federal, and most employees live within a five-mile radius from the branch at which they work. As a result, tellers and service representatives will know you by name and go out of their way to help you in anyway they can.
“What truly sets us apart is that when you take out a loan or mortgage with us, we won’t sell it to a third party,” says Joe. “So, if you ever have a question or concern, you can stop in and speak with us directly.”
Hatboro Federal takes a conservative approach, and as a result, is one of the strongest financial institutions in the region in terms of net worth. The bank posts assets of more than $514 million, and is considered one of the healthiest banks in the country earning a five-star rating from Bauer Financial year after year.
Hatboro Federal donates financial support, as well as countless hours of volunteer time annually to more than 50 nonprofit organizations. In 2013, the bank donated $222,222 to eight Bucks County and Eastern Montgomery County educational and community groups, including CB Cares, Centennial Education Foundation, Hatboro-Horsham Educational Foundation, Mercer Museum, Cradle of Liberty Council Boy Scouts of America, Upper Moreland Education Foundation, Outdoor School in Horsham/College Settlement Camp, and Union Library of Hatboro.
In 2013, the Central Bucks Chamber of Commerce recognized Hatboro Federal with a Lifetime Achievement Award.
Joe is president of the Greater Hatboro Chamber of Commerce, and he and many officers and directors on the board serve as Rotarians including Executive Vice President and COO, Linda Roehner.
Hatboro Federal truly offers the best of both worlds; large enough to provide the latest products and services, but small enough to offer personalized attention and community support.
For more information about Hatboro Federal Savings, go to www.hatborofed.com, or call 215.675.4000.
PHOTO CAP: Hatboro Federal donates $222,222 to eight Bucks County and Eastern Montgomery County educational and community groups. Front row center is Hatboro Federal Savings President and CEO, Joe J. Tryon, Jr. Photo by Aaron Mitchell Photography.