submitted by Helene O’Connor, Fringe Benefits, Custom Drapery & More!
When a Window Treatment Designer is interviewed by a potential client, several key points should be discussed.
First, the Designer should explain all services that will be provided such as:
*Preliminary measurements and gathering of pertinent project information;
*Design presentation, including concept drawing, fabric selections and labor estimates;
*Fabrication of the finished product and supervision of the installation.
Second, the Client should be made aware of all fees and payments including retainers, deposits, shipping/handling and sales taxes.
Lastly, the Designer must explain any special terms and conditions such as delays due to fabric back-orders, changes to purchase orders and final drawing approvals.
Of course, a very important decision is that of the Client’s budget.
This is a key element that will not only help the Designer make the best decisions but help earn the client’s trust and respect for the Designer as a professional.