Next to your home, your car is probably the most expensive purchase you’ll ever make.
Therefore, after making such a large investment, if you do get into a car accident you’ll deal with the tremendous stress of worrying whether your vehicle will ever look the same or run like it once did.
Fortunately, Masselle’s Auto Body, specializing in collision repair, is committed to making quality repairs to all makes and models of vehicles and to light trucks.
Since 1984, Steve Masselle, hands-on owner of Masselle’s Auto Body, has earned the reputation of transforming damaged vehicles into something you’d swear was brand new.
Masselle’s is located in the historic district of Langhorne Borough. Inside this auto repair shop you’ll find the latest tools and equipment that the industry has to offer.
Masselle’s is one of only a few shops in the area to use Pro-Spot Resistance welding equipment, approved for duplicating factory spot welds, making repairs undetectable.
It also utilizes a heating downdraft spray booth for painting along with refrigerated dryers to ensure clean air for spraying paints.
In addition, Masselle’s uses Axalta Cromax Pro Waterborne refinish systems that are not only environmentally-friendly, but also produce quality color matches and smoother finishes than traditional solvent-based paint.
This system is what the manufactures use at the factory and is similar to the technology used for newer vehicles.
Since this state-of-the-art equipment is only as good as the technicians using it, you’ll be pleased to know that Masselle’s technicians, each employed at this repair shop for over 10 years, are experts in their field.
Steve and his technicians are each I-CAR Certified, the standard for excellence in the auto collision repair industry.
In addition, all technicians attend on-going continued training to stay to up-to-date on the collision repair technology.
Steve is also an ASE (Automotive Service Excellence) Certified Master Collision Repair Technician, meaning he has been trained and certified in all phases of collision repair.
Having earned this certification, Steve can offer you the assurance that the structural integrity and safety as well as the appearance of your vehicle will be returned to its pre-accident condition.
Steve is a lot more than the owner of Masselle’s; he handles all aspects of your job from calculating your estimate to painting your car.
“Our customers like dealing directly with the owner as opposed to patronizing a large auto body shop where you deal with a manager who has no personal investment in the business,” tells Steve. “Following each repair, we perform a quality check of every job and clean the interior and exterior of every vehicle.”
Masselle’s has developed strong relationships with all insurance companies.
Steve notes that you are not required to go to the auto body shop that your insurance company recommends. “Go where you feel you will receive the best service after an accident, advices Steve. “It’s your choice.”
“Although we are in the only body shop located in Langhorne Borough, our customers spread the word about the quality experience they have here,” adds Steve. “Not only do our local customers continue to return here, but we receive repeat customers who travel from surrounding municipalities based on the positive reviews we receive.”
Masselle’s customer satisfaction rating is among the highest in the industry.
Its average positive rating with NAPA’s (National Automotive Parts Association) Autocare Collision Centers CSI (Customer Satisfaction Index) program from 1997 to present is 98.7%.
Check out Masselle’s five-star ratings online and on Yelp. Find out for yourself why Masselle’s has earned such high reviews.
Call Masselle’s Auto Body, located at 119 E Richardson Avenue in Langhorne, at 215-752-7658.
Inquire about their rental car and towing service when you call. For additional information, visit www.massellesautobody.com.
PHOTO CAP: From left, Ron Mason, Owner Steve Masselle, and Tim McMenamin.